Articles from Kris and Ed about Operational Readiness.
When buyers evaluate a company during an M&A transaction, they don’t just look at financials or contracts. They zoom in on customer experience — and at the center of that experience is your support function. …
When a buyer looks at your business during an M&A transaction, they’re not just buying your revenue streams — they’re buying your entire ecosystem. That includes customers, contracts, employees, and critically, your supply chain. For …
Selling your company is one of the biggest moments in your entrepreneurial journey. You’ve spent years building a business that delivers value, employs people, and creates impact. But when it’s time to explore mergers and …
When buyers evaluate your business, they’re not just looking at current performance — they’re looking at how easily it can be transferred and scaled. The companies that earn premium valuations are those built on repeatable, …
One of the most challenging — and valuable — transitions a founder can make before an exit is shifting from founder-led operations to team-led operations. Buyers don’t want to acquire a job; they want to …
Selling your business isn’t just about EBITDA or topline revenue. It’s about confidence. And confidence comes from consistency — in your numbers, your processes, and your ability to deliver results without constant founder involvement. Before …
You can have a great business on paper — strong revenue, loyal customers, and a compelling growth story. But if your operations are undocumented, your business isn’t exit-ready — it’s fragile. When a buyer looks …
Every buyer asks the same silent question:“What happens if the founder disappears tomorrow?” They don’t just want your revenue — they want your business to keep growing without you. That’s where Standard Operating Procedures (SOPs) …