Ed Button and Kris Jones, Partners, Legacy Advisors

Experienced M&A Advisors

Our combined 35 years of experience across dozens of successful transactions position us as a go-to partner for ensuring your legacy.

The Letter of Intent (LOI): What It Is and Why It Matters

After weeks of buyer meetings and negotiations, one document stands between interest and execution — the Letter of Intent (LOI).

The LOI is often misunderstood by founders. It’s not the final agreement, but it’s far more than a casual “handshake.” It’s the bridge between early negotiations and formal due diligence — the stage where both sides agree on the key deal terms before investing serious time and money.

At Legacy Advisors, we help founders understand that the LOI isn’t just paperwork — it’s leverage. How you approach it can determine whether your deal gains momentum or stalls out.


What Exactly Is a Letter of Intent?

A Letter of Intent (LOI) is a non-binding document that outlines the buyer’s intent to purchase your business under specific terms.

Think of it as a roadmap for the final purchase agreement — a written summary of the “deal in principle.” It includes major points such as:

  • Purchase price and structure (cash, earn-out, rollover equity, etc.)
  • Deal timeline and closing date
  • Due diligence process and requirements
  • Exclusivity period (how long you can’t negotiate with other buyers)
  • Conditions to closing (financial, legal, or operational milestones)
  • Confidentiality and access terms

While most LOIs are non-binding legally, they are binding in effect — especially the exclusivity clause, which restricts you from engaging other buyers during diligence.

That’s why every founder needs to treat the LOI with care and strategy.


Why the LOI Matters So Much

The LOI is the first formal signal that a buyer is serious. It sets expectations for valuation, structure, and process. More importantly, it becomes the foundation upon which attorneys build the purchase agreement — the legally binding contract that finalizes the sale.

Handled strategically, the LOI can:

  • Lock in favorable terms early before deeper scrutiny.
  • Reduce misunderstandings during diligence.
  • Set clear expectations about deal structure and timing.
  • Strengthen trust between both parties.

In The Entrepreneur’s Exit Playbook, I wrote:

“The LOI is where vision meets structure. It’s the blueprint for everything that comes next — and your first real opportunity to shape the outcome.”


Lessons from Experience

When I sold Pepperjam, the LOI phase was where the deal truly became real. It was the moment we shifted from “interest” to “intent.”

Our LOI laid out not only the purchase price but also the structure — part cash, part performance-based — and detailed timelines for diligence and integration. Because we negotiated carefully upfront, the rest of the deal moved efficiently.

On the Legacy Advisors Podcast (https://legacyadvisors.io/podcast/), Ed and I often discuss how founders underestimate the LOI’s impact. Many treat it as routine paperwork when, in fact, it defines the tone and trajectory of the entire transaction.


How to Approach the LOI Strategically

Here’s how to ensure your LOI strengthens your position:

1. Don’t rush it.
Even though it’s “non-binding,” the LOI shapes key deal expectations. Take time to review every clause with your M&A attorney and advisor.

2. Clarify structure, not just price.
Two LOIs can offer the same valuation but vastly different outcomes. Pay attention to cash at close, earn-outs, seller financing, and equity rollover.

3. Understand exclusivity.
Exclusivity gives the buyer sole negotiating rights for a set period — typically 60–90 days. Make sure the timeline is reasonable and that the buyer is committed.

4. Define diligence scope.
Set clear boundaries for what information will be shared and when. Limit unnecessary disruptions to your team and operations.

5. Anticipate negotiation leverage.
Once the LOI is signed, your leverage shifts. That’s why the best time to secure favorable terms is before exclusivity begins.

6. Focus on intent alignment.
Beyond numbers, ensure the buyer’s long-term vision aligns with your legacy goals — especially if you’re staying on post-sale.


Key Terms Every Founder Should Understand

  • Purchase Price: The total valuation and how it’s paid (cash, earn-out, or equity).
  • Structure: Defines payment mix and timing. A $10M offer with $7M cash up front is very different from one with $5M cash and $5M earn-out.
  • Exclusivity Period: The buyer’s protected window to perform due diligence.
  • Working Capital Adjustment: Ensures your business has enough liquidity at closing.
  • Reps and Warranties: Early commitments that shape later legal protections.

Understanding these terms now prevents surprises later.


The Valuation and Relationship Advantage

A well-negotiated LOI protects your value and sets the tone for collaboration. It shows buyers you’re professional, informed, and serious — which builds trust.

Conversely, vague or poorly structured LOIs create confusion and conflict later, leading to renegotiations or even deal collapse.

The LOI isn’t about locking yourself in — it’s about setting expectations that work for you before committing to exclusivity.


Final Thoughts

The LOI may only be a few pages long, but it’s one of the most important documents in your entire exit journey.

It’s where your financial, legal, and emotional readiness intersect — a handshake that becomes the blueprint for your future.

Exits don’t happen when you feel ready — they happen when your business is ready. But the best exits happen when your intent is ready too.


Find the Right Partner to Help Sell Your Business

At Legacy Advisors, we help founders negotiate LOIs that protect value, create leverage, and set the stage for smooth diligence and closing.

Visit legacyadvisors.io to connect with our team, listen to the Legacy Advisors Podcast (https://legacyadvisors.io/podcast/), and explore insights from The Entrepreneur’s Exit Playbook. Together, we’ll help you approach your LOI with clarity, confidence, and strategy.

Frequently Asked Questions About LOIs in M&A

What exactly is a Letter of Intent (LOI)?
A Letter of Intent is a non-binding document that outlines the major terms of a proposed acquisition before a buyer begins full due diligence. It summarizes price, structure, timeline, exclusivity, and key conditions to closing. While most of the LOI is technically non-binding, the exclusivity clause usually is — meaning once you sign it, you cannot engage with other buyers for a set period. As I explain in The Entrepreneur’s Exit Playbook, the LOI is “the blueprint for the deal you’re about to negotiate.” It’s your best opportunity to lock in favorable terms early.

Is the LOI legally binding?
Most of the LOI is not binding — but certain sections absolutely are. Exclusivity (also called “no-shop”), confidentiality, access rights, and sometimes break-up fees are binding. The buyer does not legally commit to closing, but you do commit to pausing discussions with all other potential buyers. That makes the LOI strategically important. Once exclusivity begins, your leverage decreases — which is why getting the terms right up front is critical.

What should I pay closest attention to in an LOI?
The biggest items to scrutinize are:

  • Purchase price AND structure (cash at close, earn-out, rollover equity, seller notes)
  • Exclusivity period length (30–120 days depending on deal complexity)
  • Working capital requirements
  • Diligence scope and timeline
  • Conditions to closing (financial, legal, operational)
  • Employment or post-sale obligations
    Two offers with the same headline price can be vastly different after structure and conditions. Always evaluate total certainty of outcome — not just valuation.

How much negotiation happens at the LOI stage?
Far more than most founders expect. The LOI is where major economic points get negotiated before attorneys start drafting the purchase agreement. It’s your best chance to secure favorable terms because this is when buyers are most emotionally invested. After exclusivity begins, renegotiating becomes harder. A disciplined negotiation at this stage saves you pain later. On the Legacy Advisors Podcast, Ed and I often say: “Win the LOI, and you make the rest of the deal dramatically easier.”

How can Legacy Advisors help me navigate the LOI phase effectively?
At Legacy Advisors, we help founders evaluate, negotiate, and structure LOIs to maximize value and protect against future risk. We ensure you understand every clause, negotiate favorable economics, and avoid traps that weaken leverage during diligence. Using frameworks from The Entrepreneur’s Exit Playbook and real deal experience shared on the Legacy Advisors Podcast (https://legacyadvisors.io/podcast/), we guide you through building an LOI that sets the stage for a clean, confident, and successful closing.